As primary care physicians, we can manage most of your child's health care at our office, including many Behavioral and Mental Health issues. For medical or mental health issues that require further specialty care, you should always contact our office to discuss referral requests prior to making an appointment with a specialist. We refer to specialists in whom we have confidence and who communicate with us regularly about our patients’ needs. We are affiliated with the world renowned Massachusetts General Hospital for Children (MGHfC). In addition to their location in Boston, they have many satellites, including one in Braintree, making it much more convenient for those residing on the South Shore. MGHfC is also able to access your records, allowing them to coordinated care more efficiently. For additional subspecialty services, we also coordinate care with South Shore Hospital, Boston Children’s Hospital, Tufts New England Medical Center, as well as number of Mental Health Centers and providers.
If your insurance plan is a PPO, you do not need a referral from your primary care physician. If you have an HMO plan, you are required to have a referral from your primary care physician in order for your insurance company to pay for the visit.
Once your pediatrician has recommended that your child see a specialist, you may call the specialist and make an appointment. If you require a referral, we suggest that you call us as soon as you make your appointment with the specialist. Please allow up to seven business days to process your referral. Requests made less than seven business days prior to the appointment or after the appointment has already taken place may not be able to be processed.
To have an insurance referral processed, please call us during regular office hours and ask for the Referral Line. Our voice mail system will prompt you to leave the following information: your child’s name and date of birth, name of your primary care physician, name of your insurance carrier and ID number, name of the specialist, specialist’s phone and fax numbers if available, appointment date and location, reason for the referral, and your name and phone number in the event that there are questions regarding your referral.